Conference Agenda

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Welcome Networking

10:00

Opening Remarks

10:25

Advancing UX as a Strategic Business Partner: Securing Executive Buy-In

• Key strategies for positioning UX as an essential partner in driving business strategy.

• Methods for clearly demonstrating UX’s impact on business outcomes through user-centered design.

• Success stories and proven approaches to gaining executive sponsorship and establishing a user-first culture.

Ranjeet Tayi
Director - UX Design (AI)
Informatica

Integrating UX Across Teams: Building Cross-Functional Collaboration and Alignment

Stanton Brooks
Head of User Experience
CDK Global

• What are practical steps for integrating user-centered thinking into all levels and departments?

• How can UX leaders advocate for user-focused practices in teams unfamiliar with design methodologies?

• What strategies help align large teams, manage complexity, and maintain a cohesive UX vision across multi-product organizations?

Amy Reyes
UX Leader & Co-founder
Rendezvouz

David Eisner
VP, Product Design
Amwell

Himanshu Bharadwaj
Head of Product Design
Joyful Design

Cheryl Abellanoza
Associate Director - UX
Verizon Connect

Panel Discussion: Implementing a User-Centric Culture Across the Organization

Roundtable Networking: UX as a Strategic Function

Refreshment Break

Panel Discussion: Growing, Retaining, and Empowering UX Talent for Long-Term Success

• What are effective strategies for supporting continuous skill development without alienating experienced team members?

• How can UX leaders develop clear growth paths for team members, from individual contributors to management roles?

• What approaches help to retain and motivate top talent, especially in organizations with limited upward mobility?

Allanna Harris
Director, UX Product Design
Zoominfo

Refreshment Break

Lightning Talk: Integrating AI into UX – Guardrails for Responsible Design

Lightning Talk: Keeping UX Talent Engaged on Repetitive Projects

Lightning Talk: Balancing Creativity with Process in UX Design

• How are you evolving your UX practices and team around artificial intelligence?

• How do you achieve the balance of providing UX professionals with structured processes while enabling creativity?

Laura Keller
Director of User Experience
enGen/Highmark Health

Joe Szabo
Director of User Experience Design
Dentsu Health

Roundtable Networking: Future Directions for UX Leadership

End Of Conference

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Lightning Talk: Aligning Agile and UX for Enhanced Collaboration

Antoine Bedward
Director of User Experience
Fisheries and Oceans Canada

Marty Gage
VP, UX Research
Lextant

Subhashis Mukherjee
UX Product Design Leader (Former Director of User Experience)
FICO

10:30

11:30

11:00

12:45

12:15

1:45

3:15

4:15

4:00

2:30

4:30

5:30

5:00

Roundtable Networking: Expanding UX Leadership Across Complex Organizations

2:45

Keren Wolfovitz
Senior Manager UX
Zoominfo

Pete Wendel
Principal
PDW Consulting

• Practical strategies for securing support from Development, Product, and Marketing teams.

• Approaches for embedding UX principles in departments traditionally focused on short-term metrics.

• Case studies on overcoming silos and fostering user-centered thinking across functions.

• What are the most effective ways for UX to gain executive sponsorship and demonstrate ROI?

• How can UX leaders strengthen cross-functional relationships to foster a user-centered culture?

• What are the metrics and stories that you use to demonstrate the value of UX to your organization?

• What are the practical steps you take to train and engage UX talent?

Chris Magdelain
Director, User Experience Strategy
Genesys

Cara (Ricarda) Miller
Founder/CEO (ZIV) and Director of User Experience
Babel Street

Ravi Singh
Vice President, Design & User Experience
PROS

4:45

Lightning Talk: Faster Time-to-Market: Optimizing UX Processes to Accelerate Product Launches